MasterStream-UNITY™ for Providers
MasterStream-UNITY™ is the telecom industry’s premier hosted automation system for telecom providers and resellers. All of your sales and back office operations are automated using intuitively designed user interfaces. The result is an integration of all your sales and back office operations into an online portal that can be accessed by your internal staff, sales personnel, and indirect sales channels.Our industry-leading Instant quoting engine allows users to generate quotes and proposals on-demand based upon your business rules, pricing, and availability. Price points can be adjusted automatically with markup or discount formulas based upon a variety of criteria, such as product type, term, sales channel, sales entity, and more. Resellers and MSPs benefit from MasterStream-UNITY’s ability to acquire local access pricing from a broad array of carriers, present the best unified offering, and allow the support staff to select among diverse carriers when needed.
With this latest release of MasterStream-UNITY™, quoting is more powerful than ever before! No longer limited to traditional telecom products, the new platform supports instant quoting of next generation services in any configuration, with any number of locations. Quote virtually any product or service you offer, including:
Managed Services • Point-to-Point • Software • Point-to-Multi-Point • POTS
PRI • SIP Trunks • Voice T1 • Hardware • VOIP • Cloud Services • MPLS
Extend login access to support staff, direct sales, and external agents, to provide self-service quote generation on-demand, or build your own quotes using templates or by accessing your own product catalog whenever needed. Users can send proposals to their customers with the click of a mouse, and your pre-populated order forms can be generated from any quote.
Quotes flow through to orders and orders can be placed and tracked with underlying suppliers so you have everything in the supply chain at your fingertips.
MasterStream-UNITY™ provides a complete quote-to-order process solution including:
- Contact Management – Manage contacts, locations, inventory, notes, and files.
- Instant Quotes and Proposals – Allows your direct sales and agent users to generate quotes for your services on-demand. Proposals can be sent to prospective customers with a mouse-click, shortening the entire quoting and proposal process to just minutes. Our proven workflow simplifies the request process for even the most complex multi-site services to users can become productive with less training. For resellers and MSPs, MasterStream-UNITY offers an unlimited capacity to build custom footprints for regional wholesale carriers, and dozens of pre-built wholesale carriers are available today, including:
MegaPath • Nitel • TelePacific • Transbeam • Verizon • Windstream • XO
- Document Automation – Turn any quote into a full set of order documentation — prepopupated and ready for signature — literally in seconds! MasterStream-UNITY will determine which forms are required based on the products in the quote, and all the user needs to do is click a button to have the entire set generated. One more click can send the set to the client or agent.
- Sales Performance Tracking – Monitor the performance of each user with simple performance-tracking reports and funnels.
- Order Tracking – Quotes can generate orders to begin the tracking. Manage and track your orders through your provisioning cycle using custom benchmarks and notifications. For resellers and managed service providers who place orders with carriers for facilities, MasterStream-UNITY offers Order Elements — a full-featured order tracking system for managing orders with other vendors.
MasterStream-UNITY™ includes a customized front-end RFQ Submission process that is tailored to your products and services to ensure ease-of-use and accuracy along the way.
Call us today at 877-921-1200 to request more information or a web demo.