World Telecom Group Chooses MasterStream-MX for Complete Automation

February 15th, 2005

Masterstream Software announced today its agreement to provide World Telecom Group with MasterStream-MX™, the complete automation platform for Master Agencies. World Telecom Group (WTG) is a leading master agent in the telecommunications industry located in Malibu, California. WTG will use MasterStream-MX™ to efficiently manage all aspects of their operations including agent recruitment and support, instant quotes and bill analysis, automatic order population and tracking, supplier management, and commissions.

WTG had previously invested in building an internal support system and had received accolades for its ease of use and functionality but decided it needed a more robust system to provide the highest level support for its large agent base. “MasterStream-MX™ is a perfect fit for WTG for many reasons.  We had built our own automation and had considered other leading agent support systems, but MasterStream-MX™ was just superior in many ways.” Said WTG’s CEO, Vince Bradley of their decision.

WTG’s continued success as a master agent has been largely due to its commitment to providing the highest possible level of agent support. “MasterStream-MX™ generates proposal quality quotes instantly, which is what our Agent Partners really need to help them win more business. Furthermore, it can automatically populate the appropriate order form set for signature by the customer dramatically saving time.” Mr. Bradley added.

MasterStream-MX™ delivers not only total automation system to master agencies, but also a host of unique, value-added features for its agents and customers. In addition to instant quotes and bill savings analysis, the system tracks sales opportunities utilizing automatic system-generated update prompts. Management reports enable agents and support personnel to better track and close sales opportunities as well resulting orders and commissions. “We are very pleased to be working with WTG. Not only do they intend to automate a significant segment of their highly diverse portfolio with us, they’ve also proven to be an excellent source of feedback that has helped shape and improve the user experience.” Said Steve Roberts, CEO of Masterstream.

While the system enables many provider quotes to be instantly generated, it also accommodates special pricing requests and RFQ distribution with a robust set of back office functions. These functions allow the efficient management of an unlimited number of provider relationships.

WTG, a privately held company, is among the largest telecom master agents managing the needs of over 750 agents nationwide. WTG maintains a dynamic approach to partner support, offering tools and support to assist partners in building their business. Additionally, they maintain a large and diverse portfolio of suppliers and products. For more information on WTG, visit their website at www.wtgcom.com or call 310-456-2200.

Masterstream Software provides a family of total automation software platforms for the telecom industry. MasterStream-MX™ delivers total automation for master agents while MasterStream-PX™ and MasterStream-DX™ provide unequaled automation to the agent and direct sales channels of service providers. For more information on Masterstream, visit their website at at www.salestreamsoft.com or call 877-921-1200.